Description

Working Days:

Friday, Saturday, Sunday and Monday

Key Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.

  • Responding promptly to customer inquiries.

  • Communicating with customers through various channels.

  • Acknowledging and resolving customer complaints.

  • Knowing our services inside and out so that you can answer questions

  • Keeping records of customer interactions, transactions, comments and complaints.

  • Communicating and coordinating with colleagues as necessary.

  • Providing feedback on the efficiency of the customer service process.

  • Ensure customer satisfaction and provide professional customer support.

Minimum Requirements

  • Fluent in written and spoken English

  • Ability to stay calm when customers are stressed or upset.

  • Comfortable using computers.

  • Experience working with customer support.

Application Method

Short Info

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About Graduate NG

GNG provides users and visitors with an unlimited wealth of resources to help them pursue a career path and grow in knowledge of the job industry.
This is because Information is Key! Without information, no opportunity, without opportunity no luck.
It’s only when opportunity meets preparation, that luck is born.
So we provide the opportunities to meet your long lasting mental preparations, so you can finally be termed “Lucky”.

We also help students and fresh graduates secure internship and industrial training placements by serving as the link between them and various employers in Nigeria.